What is CRM?

Customer Relationship Management

What is CRM?

CRM is more than a software. It is a way of thinking that emphasizes the importance of customer-centered mentality. By using CRM, managing customer journey becomes easy: you can turn newsletter subscribers into opportunities step by step, close more sales successfully, and resell to those who already bought from you.

A complex database containing live data – on a company level, and available to every user. Without CRM, leads and customers get into outdated lists. Having a system for managing customer relationships is essential to foster the work of sales reps, the customer service and leaders.

What is MiniCRM?

A complete sales system that automatizes the sales process professionally, prioritizes leads, manages customer relationships and the processing of customers’ problems. All recorded data is displayed real-time to every user, and the whole customer history is recorded.

It is a cloud-based software, you don’t have to install anything, only need a browser to use it. You can tailor the system to your needs and challenges without the help of an IT manager. It is user-friendly and easy-to-learn – we help you with tips and documentation. Integrate it with your already used systems.

Why MiniCRM?

By using it, you will get more revenue, more time, greater transparency. Marketing professionals create targeted campaigns. Sales reps close more sales faster. CEOs and Sales leaders observe and coordinate processes more efficiently. Win-win. In MiniCRM you can find everything that is important for managing customer relationships but it is not just a database.

Connect it with your apps and softwares. Manage customer relationships from the palm of your hand – use MiniCRM on your smartphone and tablet. These help you fall in love with CRM quickly and makes work more simple. MiniCRM is a complex software that helps you become better than your competitors. Perfect solution for those who are seeking an easy-to-use software that is available from anywhere. It’s good choice for small and medium-sized businesses and enterprises as well.

Build, manage and strengthen customer relationships professionally with MiniCRM.

Central System for Small Businesses

MiniCRM is an easy and quick-to-implement solution that serves as a central software besides your inventory management and work time register software. Manage your customer relationships in MiniCRM: record every customer data and task. Exploit the potential of resell: check in customer history who bought what or what they are interested in.

Issue invoices, send newsletters, manage customers’ problems and orders in MiniCRM. Earn more revenue from the same amount of leads – the system shows your hottest leads and ranks the tasks according to your leads’ importance.

Sales Engine of Medium-sized Businesses

Your ERP system is perfectly suitable for inventory management and corporate governance, however, sometimes it is not clear what happens with your customers. Integrate your ERP system with MiniCRM and lead all customer-related information to CRM. You will always know what tasks your colleagues are working on and how successfully. Save time by automatizing repeated tasks.

Exploit your hidden potentials – after qualifying, the system shows your hottest leads and ranks the tasks according to leads’ importance.

Lead Management for Enterprises

Integrate your ERP and Enterprise CRM with MiniCRM to make sales reps’ work more efficient. Your systems are perfectly suitable for managing contracts and inner processes. However, they are highly complex and don’t support the daily work of sales reps properly.

MiniCRM is a solution that has a reasonable price, makes task management easy and stores the complete customer history. Makes lead management transparent and shows your hottest leads and ranks the tasks according to leads’ importance.

New functions are available immediately in your system. MiniCRM is prepared for unique solutions as well – if you have special needs, we are here to find the best solution with you.